Support & Issues
Got an issue that we don't have an answer to in our FAQ section? Then here's how to get in touch with the Unfolded team.
Who should I contact with an issue?
If you’ve got an issue our friendly customer support team will be happy to help. You can reach them through the chat button below, by emailing [email protected] or sending us a direct message on Instagram or Facebook.
How long will someone take to come back to me?
We aim to reply to all enquiries within 1 working day during the week. During busier times or over the weekend, this can take up to 2-3 working days. We will always get back to you, it might just take longer when we're very busy!. Busier times includ
I have a discount code - how do I use it?
If you have a discount code, apply this at the checkout stage and you'll see the amount come off your total before you pay. Please note that a discount code usually only works on a selection of products or campaign, so you may not be able to use your
Contact details
Find the right way to contact Unfolded for customer support, press, marketing, partnerships, or community questions.
Registered company address
Unfolded is a trading name for We Are Unfolded Ltd - a company registered in Scotland. Company registration number: SC707678. Registered office:. Please do not send anything here as we are a remote first company this is just where our legal mail goes