Get in touch with the team at Unfolded if you need help with your order or have any questions you can't find the answer to in the FAQs above.

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How Unfolded Works

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This is Unfolded 

<h2 id="customer-support">Customer support</h2><p>For questions about an order, product, delivery, return, or anything else, contact us at <a href="mailto:support@thisisunfolded.com">support@thisisunfolded.com</a>. You can also use the chat button on our website or send us a direct message on Instagram or Facebook.</p><h2 id="other-enquiries">Other enquiries</h2><p><strong>Press enquiries:</strong> <a href="mailto:press@thisisunfolded.com">press@thisisunfolded.com</a></p><p><strong>Marketing and partnerships:</strong> <a href="mailto:marketing@thisisunfolded.com">marketing@thisisunfolded.com</a></p><p><strong>Community:</strong> Join our <a href="https://www.facebook.com/groups/3981476701870830" target="_blank">Unfolded Creator Group on Facebook</a>.</p>

Find the right way to contact Unfolded for customer support, press, marketing, partnerships, or community questions.

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Support & Issues

What are Unfolded sizes like?

What are relaxed and extended waist measurements?

How do I care for my clothes?

How can my size be out of stock if you’re made to order?

What fabrics do you use?

Our Clothes & Sizing

How do I return an item?

How long do I have to return?

What if my item arrives faulty?

How do I swap an item?

What do you do with returns?

Can I return multiple items together?

Returns, Swaps & Refunds

How long does delivery take?

How do I track my order?

How much is delivery?

Can I change my address?

How Does The Archive Sale Work?

Who delivers Unfolded orders?

Where do you ship to?

Shipping & Delivery

About Unfolded and our Story

Why is Unfolded better & more sustainable?

What certifications do you have?

About Unfolded - Sustainability & Transparency

Can I buy a giftcard for Unfolded?

How long are gift cards valid?

What can a gift card be used on?

Can you refund a gift card?

Gift cards

Who should I contact with an issue?

How long will someone take to come back to me?

I have a discount code - how do I use it?

Registered company address

Any other questions?

Any Other Questions?

Customer support

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Contact detailsUpdated 22 days ago

Customer support

Other enquiries