Why should I consider swapping over just returning?Updated 20 days ago
We would love for you to consider swapping an item on the platform over returning it to help us further reduce the environmental impact of shopping.
When you return an item it needs to be sent back to us, processed and then sold/sent out again.
This creates more emissions than sending directly to someone via a swap, it also increases business costs which in turn could prevent us being able to offer the prices we do and our ability to provide free swaps.