Still have questions? Get in touch with our team and we'll be happy to help!

This is Unfolded - FAQs, Help & Support

<span id="isPasted" style="color: rgb(36, 75, 90); font-family: filson-pro, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; float: none; display: inline !important;">We may be able to change your delivery address, but we can&#x2019;t guarantee it. If you&apos;d like us to look into this for you, or if you have any queries, then please contact our customer service team at&#xA0;<a href="mailto:support@thisisunfolded.com"></a><a href="mailto:support@thisisunfolded.com">support@thisisunfolded.com</a><span style="color: rgb(36, 75, 90); font-family: filson-pro, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; float: none; display: inline !important;">, and we&apos;ll do our best to help you.

We may be able to change your delivery address, but we can’t guarantee it. If you'd like us to look into this for you, or if you have any queries, then please contact our customer service team at support@thisisunfolded.com, and we'll do our best to h

Can I change my address?

Shipping & Delivery

Why shop with us?

How do I swap?

How do I track my order?

Can I return an item?

Faulty or damaged items

Most popular questions

What is the shipping process?

Where do you ship to?

Can I edit/cancel my order?

What is the packaging made of?

What if my order arrives damaged, incorrect, or is missing an item?

Can I exchange?

How long do I have to return an item?

Returns & Refunds

Will an item come back into stock?

Is there a collection currently on sale?

What sizes are available?

Caring for your clothes

What size should I choose?

Products & Sizing

Why This is Unfolded?

How do I join the This is Unfolded community?

What is 'Traditional Price'?

Tell me about the clothes

This is Unfolded - Gift Cards

How do I provide feedback?

About This is Unfolded

Where are the clothes made?

How much are workers paid?

Are you a sustainable/ethical brand?

Our production process

Clothes that do good - Our sustainability promise

Certifications and factory details

Transparency

Can I change my address?Updated 2 years ago