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Returns & Refunds

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Can I return an item?

First of all, we really hope that you do love your clothes. However, if a piece doesn’t quite work for you, we have a few options. This is Unfolded has a growing community of like-minded shoppers, where you can swap anything that isn't right for you

Can I exchange?

We don’t have stock available to allow exchanges at the moment.As part of our goal to reduce waste as much as possible, we only produce items that have been ordered and don’t have any extra in the UK to allow us to offer exchanges. If you’d like to e

How do I swap?

This is Unfolded has a growing community of like-minded shoppers, where you can swap anything that isn't right for you and get something else great instead. We offer free postage for your first swap, and we have a great community on Facebook where we

How long do I have to return an item?

You need to tell us within 14 days of receiving your goods that you want to return them. You then have another 14 days to return the goods once you've been in touch. Check out our full returns policy here