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Most popular questions

Why shop with us?

When you shop with This is Unfolded, you shop in a whole new way:. Good for the planetThere’s far less waste because we produce clothes by demand, plus we’re doing lots more to be sustainable. Read more. Good for peopleWith every order you’ll support

How do I swap?

Unfolded has a growing community of like-minded shoppers, where you can swap anything that isn't right for you and get something else great instead. We offer free postage for your first swap, and we have a great swap offering, Swaps by Unfolded, plus

How do I track my order?

You can track everything in your order using our journey tracker here, where you’ll see exactly where every item is in the process - and at the same time learn more about how the production process works and how your clothes are made!

Can I return an item?

First of all, we really hope that you do love your clothes. However, if a piece doesn’t quite work for you, we have a few options. Unfolded has a growing community of like-minded shoppers, where you can swap anything that isn't right for you and get

Faulty or damaged items

We are really sorry if you have received a faulty or damaged item. In these rare circumstances, we will of course look to offer you a solution, whether that is an exchange of a faulty item or if you've received the wrong size by mistake, a refund or