Get in touch with the team at Unfolded if you need help with your order or have any questions you can't find the answer to in the FAQs above.

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How Unfolded Works

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This is Unfolded 

We use Royal Mail for most deliveries in the UK. Items are posted using a 48 hour tracked service. A signature is not required for delivery. You will receive tracking information once your order is on the way.We might use other delivery couriers for some items.

We use Royal Mail for most deliveries in the UK. Items are posted using a 48 hour tracked service. A signature is not required for delivery. You will receive tracking information once your order is on the way. We might use other delivery couriers for

Who delivers Unfolded orders?

Shipping & Delivery

What are Unfolded sizes like?

What are relaxed and extended waist measurements?

How do I care for my clothes?

How can my size be out of stock if you’re made to order?

What fabrics do you use?

Our Clothes & Sizing

How do I return an item?

How long do I have to return?

What if my item arrives faulty?

How do I swap an item?

What do you do with returns?

Can I return multiple items together?

Returns, Swaps & Refunds

How long does delivery take?

How do I track my order?

How much is delivery?

Can I change my address?

How Does The Archive Sale Work?

Where do you ship to?

About Unfolded and our Story

Why is Unfolded better & more sustainable?

What certifications do you have?

About Unfolded - Sustainability & Transparency

Can I buy a giftcard for Unfolded?

How long are gift cards valid?

What can a gift card be used on?

Can you refund a gift card?

Gift cards

Who should I contact with an issue?

How long will someone take to come back to me?

I have a discount code - how do I use it?

Contact details

Registered company address

Support & Issues

Any other questions?

Any Other Questions?

Who delivers Unfolded orders?Updated 3 days ago